Contact & Support
Whether you have a question before placing an order, need assistance with an existing purchase, or simply want to get in touch, our team is here to help. Choose the contact method that works best for you, and we'll do our best to respond as quickly as reasonably possible.
Choose How You'd Like to Connect
WhatsApp Support
Best for:
- Order updates
- Product questions
- Quick assistance
- Return requests
Email Support
Best for:
- Detailed enquiries
- Documentation
- Business enquiries
- Follow-up requests
Support Hours
Monday – Sunday, 10:00 AM – 7:00 PM (IST)
Most enquiries receive a response during published support hours. Response times may be slightly longer during national holidays, festivals, or other exceptional circumstances.
Before Contacting Us
To help us assist you more efficiently, please have the following information ready where applicable:
- Order Number
- Registered Mobile Number
- Registered Email Address
- Product Name
- Brief Description of Your Enquiry
- Photos or Videos (if reporting a damaged or incorrect item)
Providing these details upfront helps us resolve your request more quickly.
Our Commitment
At Amigos Apparels, we believe great customer service is built on clear communication, mutual respect, and timely assistance.
While some requests may require additional verification or coordination with our courier or payment partners, we'll always do our best to keep you informed and work towards a fair resolution.
Your satisfaction and trust remain important to us, and we appreciate every opportunity to serve you better.