Shipping & Delivery

We currently deliver across India. International shipping isn't available yet — any future expansion will be announced on our website or shown at checkout.

Standard shipping is free across India. If a special handling fee ever applies, it will always be shown clearly at checkout before you place your order.

Orders are usually dispatched within 24 hours of confirmation. Dispatch can occasionally take longer due to order volume, weekends, holidays, stock availability or courier pickup schedules.

A dispatch estimate isn't a guaranteed delivery date, and orders ship only after payment, COD eligibility and any required verification are complete.

Once dispatched, delivery typically takes:

• Metro & other cities: 2–5 business days
• Remote or rural areas: 4–8 business days

These are estimates — actual timing can vary with PIN code, courier network, weather, festivals and local conditions beyond our control.

Orders are primarily shipped via Delhivery, or another courier we select based on your destination, serviceability and shipment needs.

Tracking details are shared on WhatsApp once your order ships. Updates come from our courier partner and may occasionally take a little time to refresh.

Please make sure your number can receive WhatsApp messages and courier calls.

COD may be available for eligible orders and serviceable PIN codes. Availability, order limits, verification and any fees are determined at checkout — checkout information always takes precedence over this general policy.

To help prevent fraud and delivery issues, we may verify certain orders by phone, WhatsApp, SMS or email before dispatch. If we can't reach you within a reasonable time, the order may be delayed, cancelled or refunded.

Our courier will usually make two to three delivery attempts. Please stay reachable and cooperative — if delivery remains unsuccessful, the shipment is returned to us.

Please provide a complete, accurate name, address, landmark, PIN code and phone number. We aren't responsible for delays or failed deliveries caused by incorrect or incomplete information.

An address change can only be considered before dispatch, subject to verification and feasibility. Once an order has shipped, we're unable to redirect it.

Orders can't be cancelled once dispatched. Exceptional requests may be considered under our Cancellation, Returns or Refund Policy, at our discretion.

If a parcel looks damaged, opened or tampered with, please refuse it and let us know right away.

For damaged, incorrect, missing or incomplete items, contact us within 48 hours of delivery with one continuous, unedited unboxing video that:

• shows all sides of the unopened parcel
• shows the shipping label clearly
• captures the entire opening process without cuts or edits
• shows all contents found inside

Claims without this video may not be eligible for review, and all claims remain subject to our Returns & Refund Policy.

Delivery can occasionally be delayed by weather, festivals, strikes, transport disruption or other events outside our control. We're not liable for such delays, but we'll do what we can to help and coordinate with our courier.

If a delivery is refused without valid reason, or repeatedly unsuccessful, the order may be returned to us. Any applicable refund is processed after the return is received and verified — shipping and handling charges may be deducted.

An order may be treated as undeliverable due to an incorrect address, unavailable recipient, refused delivery or similar reasons outside our control. Once returned, we may re-dispatch, cancel or refund the order at our discretion — additional shipping charges may apply to re-dispatch.

Occasionally an order ships in more than one parcel due to stock or courier logistics. You won't be charged extra shipping just because an order was split.

We aren't liable for delays caused by events beyond our reasonable control — natural disasters, pandemics, war, government restrictions, strikes, power or internet outages, or courier network failures.

We may update this policy at any time without prior notice. Changes take effect once published here, so we'd encourage a quick check before placing an order.

By placing an order, you accept this Shipping & Delivery Policy along with our Terms, Cancellation, Returns, Refund and Privacy policies.

Any delivery-related review may use order records, courier tracking and communications as evidence. Where checkout information differs from this general policy, the checkout information for your specific order applies.